Refund & Return Policy — LUXOTH

Returns & Refunds

We do not accept returns or refunds for change of mind, personal preference, or if you simply no longer want the product.

All sales are final, except in cases where the product arrives defective, damaged, faulty, or incorrect.

Damages and Issues

Please inspect your order upon receiving it and contact us as soon as possible if the product is defective, damaged, faulty, or if you receive the wrong item.

Please contact us at luxeothman@gmail.com and provide your order number along with clear photos or videos showing the issue.

If the issue is confirmed, we will process a full refund to your original payment method.

Non-Returnable Items

Products cannot be returned or refunded due to:

• Change of mind
• Personal preference
• No longer wanting the product
• Ordering the wrong item by mistake

Sale items and gift cards are also non-refundable.

Exchanges

We do not offer exchanges.

If you receive a defective, damaged, faulty, or incorrect product, please contact us and we will process a full refund once the issue has been confirmed.

Refunds

Once your refund is approved, we will process the full refund to your original payment method.

Please allow some time for your bank or payment provider to process and display the refund.

If you have any questions regarding refunds, please contact us at:

luxeothman@gmail.com